Starter Pack

RIA workflows for repeatable client service communication

Help advisory teams send consistent onboarding, meeting, document, review, rollover, custodian paperwork, and service status emails from Outlook.

Roll out a connected set of workflows when one client email process needs the same standard across your team.

10 workflows
Pack context
Who this is for

RIAs, wealth management firms, financial advisors, client service associates, operations teams, and planning teams that send repeatable client emails in Outlook.

The email process it fixes

Advisory communication often requires accurate account details, deadlines, planning context, secure document handling, and custodian-specific next steps. This pack gives teams approved workflows for recurring client service moments without turning them into automatic sends.

Outcomes teams can standardize
  • More consistent client onboarding
  • Cleaner meeting confirmations and follow-ups
  • Structured planning and account document requests
  • Reliable review scheduling and beneficiary update workflows
  • Clearer rollover, custodian paperwork, and service status communication
Common workflows in this pack
  • New client onboarding
  • Meeting confirmation
  • Meeting follow-up
  • Document request
  • Quarterly review scheduling
  • Beneficiary update request
  • Rollover next steps
  • Custodian paperwork guidance
  • Annual review reminder
  • Client service status update
FAQ
Does this pack provide financial advice?

No. Toggles helps advisory teams standardize approved Outlook email workflows. Planning, investment, tax, and legal content should be reviewed by the appropriate licensed professional.


Can workflows include secure document instructions and custodian paperwork?

Yes. Workflows can include approved wording, variables, attachments, secure upload instructions, subject lines, and other email details while still allowing staff to review before sending.


Can these workflows be customized for our firm's custodians and planning process?

Yes. Each workflow can be edited for your firm's approved wording, custodians, portal links, scheduling links, document checklists, service model, and compliance review requirements.

Included workflows

Review the workflows included in this pack before you install them for your team.

Roll out the standard

Standardize this process in Outlook

Start with one workflow, then give your team the same approved message, recipients, attachments, and structure every time.