KYC Document Request
Request KYC or compliance documents from a wealth management client for account maintenance.
Includes required fields, attachments, and recipients
Takes <30 seconds. No setup required.
What this workflow standardizes
Operational outcomes
- Requests Know Your Customer (KYC) documentation from a new or existing client to meet compliance requirements.
- KYC document request
- AML compliance documentation
- Client identity verification
Fields your team can fill in
To
Add recipients
Cc
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Bcc
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Subject
Action Required: Documents Needed for Your Account, client_first_name
Hi client_first_name,
I'm reaching out because we need to collect some updated documentation in connection with your account (account_number). This is a routine compliance requirement under our Know Your Customer (KYC) obligations — it's not a reflection of any concern about your account specifically.
DOCUMENTS REQUIRED
• documents_needed
HOW TO SUBMIT
You can upload your documents securely through our client portal: secure_upload_url
Please do not send sensitive documents via unencrypted email. The secure upload link above is encrypted and designed specifically for document submissions of this nature.
SUBMISSION DEADLINE: submission_deadline
We need to complete this verification by the deadline above to remain compliant with regulatory requirements. If documents are not received by that date, we may be required to temporarily restrict certain account activities until verification is complete. I want to make sure that doesn't become a disruption for you.
WHY WE REQUIRE THIS
Financial institutions are required by federal law — specifically the Bank Secrecy Act and FinCEN's Customer Due Diligence rules — to periodically verify and update client identification information. This applies to all clients, regardless of the length of the relationship or the size of the account.
If you have any trouble uploading or questions about what's needed, please call me directly at me::phone. I'm happy to walk you through it.
How it works
Use this workflow inside Outlook without rebuilding the email manually
Standardize the full process, then let your team launch the same complete email whenever they need it.
Add this workflow
Add this example to Outlook so the full email process is ready to use right away.
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Open it in Outlook
Launch it from the compose window where your team already works.
Review, fill, and send
Review the remaining fields, then send with the right message already in place.
Roll out the standard
Standardize this process in Outlook
Start with one workflow, then give your team the same approved message, recipients, attachments, and structure every time.
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