Notify a client of a complimentary hotel room upgrade for their upcoming stay.
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Subject
Great News, client_first_name — Room Upgrade at hotel_name
Hi client_first_name,
I have some wonderful news — hotel_name has extended a complimentary room upgrade for your upcoming stay, and I wanted to make sure you heard about it right away.
YOUR UPGRADE DETAILS
• Original Room: original_room_type
• Upgraded Room: upgraded_room_type
• Check-In: check_in_date
• Check-Out: check_out_date
• Confirmation Number: confirmation_number
WHAT THIS MEANS FOR YOU
Your upgraded accommodation will offer additional space and enhanced amenities compared to your original booking. The upgrade has already been applied to your reservation — no action is required on your part. Simply check in as planned and the upgraded room will be ready for you.
A FEW THINGS TO KEEP IN MIND
• Upgrades are confirmed in advance but remain subject to availability at check-in. I recommend arriving early to ensure a smooth check-in experience.
• If anything about the room doesn't meet your expectations upon arrival, please notify the front desk immediately — and reach out to me as well so I can follow up on your behalf.
• I've attached the hotel's welcome guide, which includes property details, amenity hours, and on-property dining options.
It's always a pleasure to share news like this. If you have any questions before your trip or need anything else arranged, I'm available at me::phone.
Enjoy every moment of your stay.
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