Client Services

Deliver faster, more consistent client communication

Your clients expect timely responses and professional follow-ups. Toggles for Outlook helps Client Services teams automate email tasks, personalize outreach at scale, and eliminate copy-paste chaos, all from inside Outlook.

Respond to clients in seconds, not minutes

Stop rewriting the same emails. With one click, load the right message, attachments, subject, recipients, and signature. Everything's ready to personalize and send.

Personal touch without manual work

Automatically fill in names, dates, links, and key details. Just review, make any quick edits, and send. No switching templates. No rewriting intros.

Works right inside Outlook

Toggles integrates with Outlook on web and desktop. There's nothing new to learn. Set up repeatable email workflows your team can use directly in the compose window.

Guided rollout included

Start with your first 3 workflows

Send us examples like onboarding kickoff emails, client check-ins, document requests, or handoffs. We'll help turn your first 3 into reusable Outlook workflows for your team.

Book a guided rollout

Eliminate Busywork

Stop wasting time rewriting the same responses. Free up hours to focus on client relationships.

Improve Client Response Time

Quickly follow up on requests, check-ins, or escalations without delay or missed details.

Standardize Communications

Ensure every message your team sends is polished, accurate, and aligned with your brand and service expectations.
Relevant client service workflows

Common client service emails your team can standardize

Start with the repeatable client emails your team already sends every day, then customize each workflow to match your process, tone, and approval standards.

OnboardingOften saves 5-10 minutes

Customer Onboarding Kickoff

Send a new customer an onboarding email with helpful attachments and client-specific details.

What Toggles handles
  • Approved onboarding copy
  • Client-specific variables
  • Helpful attachments
  • Branded signature
View example
Follow-upUseful for repeat client updates

Quick Client Follow-Up

Follow up with a client using a consistent structure and light personalization.

What Toggles handles
  • Follow-up structure
  • Personalized fields
  • Consistent tone
  • Signature
DocumentsHelps reduce missed steps

Document Signature Request

Send a document for signature with clear context and instructions.

What Toggles handles
  • Approved request copy
  • Document context
  • Signature instructions
  • Recipient defaults
View example
MeetingsHelps standardize follow-through

Meeting Follow-Up + Action Items

Send a meeting follow-up with a recap and action items after a client meeting.

What Toggles handles
  • Recap structure
  • Action items
  • Next steps
  • Client-specific details
View example
HandoffCommon team workflow

Client Handoff to Support

Handoff a client to a support representative with the right context.

What Toggles handles
  • Handoff summary
  • Support context
  • Recipient defaults
  • Next-step copy
View example
Project deliveryOften saves 5-10 minutes

Project Completion / Handoff

Communicate project completion, deliver final work product, and transition the client to ongoing support.

What Toggles handles
  • Completion message
  • Final deliverables
  • Support transition
  • Branded close
View example
Starter pack

Start with the Client Services Starter Pack

Give client-facing teams a ready-made set of onboarding, check-in, document request, payment, referral, and support handoff workflows they can launch from Outlook.

Find the repeatable emails your Client Services team should standardize first

Discover your potential savings.

Estimate how much time and labor cost your team can recover by standardizing repeatable Outlook emails with shared workflows.
Adjust your assumptions
10

Regular senders of structured Outlook emails.

25

Messages with repeated wording or structure.

6 min

Prep time before Toggles workflows.

min

66%

For structured emails with repeated details.

$40/hr

Salary, benefits, and overhead if known.

Pricing assumptionBusiness Pro uses 10 billable seats at $180/year, including the 5-seat minimum.

Toggles workflows are user-initiated inside Outlook. They help prepare repeatable emails with approved details, but they never auto-send messages.

Based on your inputs
Estimated annual value recovered
$34,320
Net annual value
$32,520
Projected hours recovered per year
858
Manual repeat-email cost per year
$52,000
Toggles annual cost
$1,800
ROI
1,807%

How this estimate is calculated

  1. Repeatable email volume x preparation time = manual email time.
  2. Manual email time x estimated reduction = hours recovered.
  3. Hours recovered x loaded hourly cost, minus Toggles cost = net value.
Start your first workflowBook a quick walkthrough

Power your client communication with Toggles

Automate repetitive outreach, maintain consistency, and respond faster inside Outlook. Start a free trial or schedule a demo to see how Toggles boosts your Client Services team's productivity.