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Discovery Call Confirmation Email Template & Workflow for Outlook

Sales
Client Services

An example workflow to confirm a travel planning call and outline the discussion topics. Copy this ready-to-use Outlook email template, or use it as a reusable Toggles workflow with variables, recipients, attachments, and team sharing.

Free to try. No automatic sending - review every draft before sending.

Copy/paste template

Copy the discovery call confirmation email template

Use this once as a regular Outlook template, or launch the full Toggles workflow when you send it repeatedly.

What this template helps you avoid
Common email risks
  • Missing required details
  • Rewriting the same email manually
  • Inconsistent wording across a team
  • Forgetting attachments, links, recipients, or preparation notes
Fields your team can fill in
ClientFirstName
CallDate
CallTime
DiscussionTopics
me::first_name
Workflow previewApplied workflow: Discovery Call Confirmation
Preview only

Est. saved: 1 min 11 sec

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Subject

Confirming Your Travel Planning Call for CallDate

Hi ClientFirstName,

Looking forward to our travel planning call on CallDate at CallTime.

During our conversation, we'll review:

DiscussionTopics

If there's anything else you'd like to discuss, just let me know ahead of time.

Talk soon,
me::first_name

Workflow context
When to use this workflow

Use this workflow when confirming a travel planning or discovery call and previewing the topics the advisor expects to cover.

What this replaces

This replaces one-off call confirmation emails, inconsistent agenda language, and repeated entry of call date, time, and discussion topics.

Why teams standardize this email

Discovery calls shape the quality of the trip plan. A workflow helps advisors prepare clients for the conversation and collect the right context earlier.

What Toggles adds beyond a normal Outlook template

Toggles inserts the workflow directly in Outlook, prompts for variables, prepares operational details, and keeps the draft editable before sending.

  • Inserts the discovery call confirmation email in Outlook
  • Prompts for client name, call date, call time, discussion topics, and advisor name
  • Adds a call date-specific subject line
  • Supports selectable agenda topics with custom additions
  • Keeps the draft editable before sending
FAQ
Does Toggles schedule the call?

No. Toggles prepares the confirmation email after the call is scheduled in your calendar process.


Can advisors customize discussion topics?

Yes. The workflow includes selectable topics and supports custom additions.


Can this be used for luxury travel planning?

Yes. It works well for high-touch planning conversations where expectations and preferences matter.

Roll out the standard

Standardize this process in Outlook

Start with one workflow, then give your team the same approved message, recipients, attachments, and structure every time.