Lab Results Ready Notification
Notify a patient that lab results are available in the patient portal.
Includes required fields, attachments, and recipients
Takes <30 seconds. No setup required.
What this workflow standardizes
Operational outcomes
- Notifies a patient that their lab results are ready and explains how to access or discuss them.
- Lab results available
- Patient test results notice
- Medical results notification
Fields your team can fill in
To
Add recipients
Cc
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Bcc
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Subject
Lab Results Available — patient_first_name
Hi patient_first_name,
Your lab results are now available and can be viewed securely through your patient portal. Here's how to access them and what to expect.
RESULTS INFORMATION
• Results Type: results_type
• Ordering Provider: provider_name
• Access Your Results: portal_url
To view your results, log in to the patient portal using your existing credentials. If you haven't created an account yet, the portal homepage has a simple registration process — you'll just need your date of birth and the email address on file with us.
UNDERSTANDING YOUR RESULTS
Lab results are displayed alongside reference ranges that indicate whether your values fall within normal parameters. However, interpreting results in context — considering your medical history, medications, and symptoms — requires clinical judgment. Please do not make any medical decisions based solely on what you read in the portal.
NEXT STEPS
• If provider_name has identified values that require attention, our office will contact you directly to discuss follow-up
• If your results appear normal and you don't hear from us within 3–5 business days, you can assume no immediate action is needed — but feel free to call if you have questions
• If you have concerns about your results before you can speak with the provider, please call our office at me::phone
We are committed to keeping you informed and involved in your care.
Workflow context
When to use this workflow
Use this workflow when notifying a patient that lab results are available in the patient portal.
What this replaces
This replaces short manual result notifications, inconsistent portal instructions, and repeated entry of provider, result type, and contact details.
Why teams standardize this email
Lab result notifications should be clear, careful, and consistent. A workflow helps practices direct patients to the portal without overexplaining clinical details in email.
What Toggles handles
The workflow prepares the operational details your team should not have to rebuild by hand.
- Inserts the lab results ready notification in Outlook
- Prompts for patient name, provider name, results type, portal URL, and phone number
- Adds a patient-specific subject line
- Keeps portal access instructions consistent
- Leaves the draft editable before sending
FAQ
Does Toggles include lab result values in the email?
No. This workflow is for notifying the patient that results are available, typically through the patient portal.
Does Toggles post results to the patient portal?
No. Portal updates happen through your existing healthcare systems.
Can staff edit follow-up instructions?
Yes. The Outlook draft remains editable before sending.
Email workflow audit
Make sure this is the right workflow to standardize first
Use the audit to compare repeatable Outlook emails by volume, risk, and complexity before choosing the first workflow for your team.
How it works
Use this workflow inside Outlook without rebuilding the email manually
Standardize the full process, then let your team launch the same complete email whenever they need it.
Add this workflow
Add this example to Outlook so the full email process is ready to use right away.
Install this workflow →
Open it in Outlook
Launch it from the compose window where your team already works.
Review, fill, and send
Review the remaining fields, then send with the right message already in place.
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Roll out the standard
Standardize this process in Outlook
Start with one workflow, then give your team the same approved message, recipients, attachments, and structure every time.
Helpful Resources
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Toggles for Outlook Quickstart Guide
A step-by-step guide for getting started with Toggles for Outlook.
Toggles Business Pro Quickstart Guide
A step-by-step guide for getting started with Toggles for Outlook for your team with Business Pro.