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Insurance Client Onboarding

Client Services
Operations

Welcome a new insurance client and guide them through their policy and next steps.

Add this workflow to Outlook

Includes required fields, attachments, and recipients

Takes <30 seconds. No setup required.

What this workflow standardizes
Operational outcomes
  • Sends a welcome and onboarding email to a new insurance client with policy details and next steps.
  • New insurance client welcome
  • Policy onboarding kickoff
  • Coverage setup instructions
Fields your team can fill in
client_first_name
policy_number
effective_date
coverage_summary
payment_due_date
portal_url
me::phone
Workflow previewApplied workflow: Insurance Client Onboarding
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Est. saved: 3 min 58 sec

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Subject

Welcome, client_first_name — Your Coverage Is Active

New-Client-Welcome-Packet.pdf

Hi client_first_name,

Welcome — and congratulations on taking this important step to protect what matters most. I'm glad to have you as a client, and I want to make sure you feel confident and informed from the very start.

YOUR POLICY AT A GLANCE

• Policy Number: policy_number

• Coverage: coverage_summary

• Effective Date: effective_date

• First Payment Due: payment_due_date

Your welcome packet is attached — it contains your policy documents, a summary of key coverage provisions, and important contact numbers for claims and customer service.

SETTING UP YOUR ACCOUNT

You can manage your policy, make payments, and access your documents anytime through our client portal at portal_url. I recommend setting up your online account early so you're ready to go well before your first payment is due.

WHAT HAPPENS NEXT

• You'll receive a separate communication with your payment setup instructions

• Your policy documents will be mailed to your address on file within 7–10 business days

• I'll schedule a brief check-in call in the coming weeks to answer any questions after you've had a chance to review your documents

I'M HERE FOR YOU

My goal isn't just to sell you a policy — it's to be your long-term advisor. As your life changes, your coverage needs may change too. Please reach out anytime at me::phone. I'm always happy to talk through your situation.

Thank you for the trust you've placed in me.

How it works

Use this workflow inside Outlook without rebuilding the email manually

Standardize the full process, then let your team launch the same complete email whenever they need it.

01
Add this workflow

Add this example to Outlook so the full email process is ready to use right away.
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02
Open it in Outlook

Launch it from the compose window where your team already works.

03
Review, fill, and send

Review the remaining fields, then send with the right message already in place.

Roll out the standard

Standardize this process in Outlook

Start with one workflow, then give your team the same approved message, recipients, attachments, and structure every time.

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