Templates: Great for Content, Limited for Context
Email templates in Toggles for Outlook are designed to save you time by letting you reuse commonly written messages. They work well when you're sending consistent messaging, such as follow-ups, updates, or reminders. But templates only cover the email body—leaving the subject line, recipients, attachments, and scheduling up to you every single time.
Workflows: The Complete Email Automation Experience
Workflows in Toggles take automation several steps further. A workflow can include everything a template does, plus:
- Set a predefined subject line (with variables)
- Add attachments automatically
- Define recipients in advance
- Insert a signature based on email type
- Schedule or delay send for perfect timing
With workflows, you don't just save time writing an email—you eliminate the manual steps that follow. Whether you're onboarding a new client, handling support escalations, or sending HR documentation, workflows ensure that your communication is timely, accurate, and fully automated.
Feature Comparison
| Template | Workflow | |
|---|---|---|
| Email Body | ✅ | ✅ |
| Subject Line | ❌ | ✅ |
| Attachments | ❌ | ✅ |
| Recipients | ❌ | ✅ |
| Signature | ❌ | ✅ |
| Schedule or Delay Send | ❌ | ✅ |
Why You Should Use Workflows Over Templates
Templates are a great starting point, but workflows are where the real productivity gains happen. They reduce context switching, eliminate repetitive configuration, and ensure consistent communication every time. For teams handling high-volume or sensitive emails, workflows are not just a convenience—they're a necessity.
If you're ready to take your email automation to the next level, start building workflows today. Your future self will thank you.